Frequently Asked Questions

Everything you need to know about your NAQSHI experience.

How long will it take to receive my order?

Domestic orders are typically delivered within 3-5 business days, while international shipping may take 7-12 business days depending on the destination and customs clearance.

What is your return and exchange policy?

We offer a 7-day return policy for unused items with original tags intact. If you receive a damaged or incorrect product, please contact our support team within 48 hours for a free replacement.

How can I track my shipment?

Once your order is dispatched, you will receive a confirmation email and SMS containing a unique tracking number and a link to our courier partner's portal.

What payment methods do you accept?

NAQSHI accepts all major credit and debit cards, PayPal, and Cash on Delivery (COD) for eligible domestic locations.

How do I ensure I choose the right size?

Each product page features a detailed size chart. We recommend measuring a similar garment you own and comparing it to our specifications to ensure the perfect fit.

Are the colors of the products accurate on the website?

We strive to display our products as accurately as possible; however, slight variations in color may occur due to professional lighting during photography or your device's screen settings.